Privacy Policy

Privacy Policy

This privacy policy outlines how Aunt Alma uses and protects any information that you provide when using our website. Aunt Alma is committed to ensuring that your privacy is safeguarded. Should we ask you to provide certain identifiable information when using this website, it will only be used in accordance with this privacy statement. Aunt Alma may update this policy periodically by revising this page. We encourage you to review this page occasionally to ensure you are informed of any changes.


What We Collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

How We Use Your Information

The information we gather is essential for understanding your needs and providing better service, specifically for:

  • Internal record keeping.
  • Improving our products and services.
  • Sending promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided.
  • Contacting you for market research purposes. We may reach out via email, phone, fax, or mail.
  • Customizing the website according to your interests.

Security

We are dedicated to securing your information. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Cookies

A cookie is a small file placed on your computer's hard drive that helps analyze web traffic or lets you know when you visit a specific site. Cookies allow web applications to respond to you individually by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used, helping us analyze data about webpage traffic and improve our website. This information is used only for statistical analysis purposes and then removed from the system. Cookies enhance website functionality, but you can choose to accept or decline them. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer, which may prevent you from taking full advantage of the website.


Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, we do not have any control over other websites. We cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this privacy statement. Exercise caution and review the privacy statement applicable to the website in question.


Controlling Your Personal Information

You have options regarding the collection and use of your personal information:

  • Whenever you are asked to fill in a form on the website, look for the box you can click to indicate you do not want the information used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at [email protected].

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may send you promotional information about third parties we think you may find interesting if you tell us you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998 for a small fee. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any incorrect information.


List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

COOKIE NAME COOKIE DESCRIPTION
CART Association with your shopping cart.
CATEGORY_INFO Stores category info on the page to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.